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Gucci

Inside the challenging retail world of Patrick Chalhoub

Big companies do not like to publicly admit their mistakes, let alone family businesses. But Patrick Chalhoub, whose eponymously named retail giant is the regional franchisor for luxury brands including Gucci, Prada and Swarovski and the creator of Level Shoes, is different. He gives an exclusive, honest account of why the past two years have gone so badly, and how he intends to fix it