During any setback, companies must learn how to navigate their business and serve and reassure customers through challenging times
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Three essentials for digital customer experience success
A new generation of connected smart services redefine the way organisations in the Middle East approach customer experience management
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Three essentials for digital customer experience success in the Middle East
40% of executives believe that their company’s customer experience journey is ‘poor’ or ‘average’, writes Fadi Hani, vice president for the Middle East, Africa and Turkey, Avaya