Etihad introduces online chatbot to support passengers with key travel document information
chatbots
Latest in chatbots
AI chatbot
ChatGPT owner OpenAI to go bankrupt in 2024: Report
The cost of operating ChatGPT is about $700,000 a day
AI
AI-powered HR management will define the employee experience
A well-designed AI-based HR platform can help organisations identify prejudices and promote diversity and inclusion through objective data analysis
Alaan
UAE-based fintech Alaan partners with OpenAI to offer real-time expense insights
Backed by startup accelerator Y Combinator, Alaan is the only UAE-based startup to participate in their latest batch that was given early access to OpenAI’s ChatGPT-4
chatbots
How will ChatGPT impact the hospitality industry in the MENA region?
the potential of ChatGPT is huge and the boundaries of what it can do are still being discovered
Artificial intelligence
Meta’s new chatbot slams ‘creepy’ CEO Mark Zuckerberg — and the internet is going wild
On the demo site, BlenderBot3 says Zuckerberg “exploits people for money”, “wears the same clothes” and is “creepy and manipulative”
chatbots
Dubai’s Mashreq launches customised digital services for SMEs
NeoBiz offers key services to small businesses including innovative chatbot called Emma
Artificial intelligence
Dubai digital bank Liv launches AI-powered chatbot Olivia
With the launch of Olivia, Liv customers can get account information and insights on their spending as naturally as texting a friend
Badr Jafar
Impact investing in the UAE: The business of doing good
UAE businesses are becoming increasingly aware of potential profits while being socially and environmentally conscious
Artificial intelligence
Man on the rebound: Avaya’s Jim Chirico
Arabian Business catches up with Jim Chirico, president and CEO of Avaya Inc, one year after it exited chapter 11 and began its recovery
AI in customer experience
Three essentials for digital customer experience success
A new generation of connected smart services redefine the way organisations in the Middle East approach customer experience management
Artificial intelligence
Opinion: As the Fourth Industrial Revolution rages on, we have an obligation to consider social impacts
All of us in the technology community to deeply consider all angles of smart solutions before we implement them, writes Alessio Bagnaresi, sales leader, data and artificial intelligence at Microsoft
2018 Predictions
2018 Predictions: Yaser Alzubaidi, Avaya
Telecoms: Getting customer experience right in 2018
2018 Predictions
2018 Predictions: Sridhar Iyengar, vice president, ManageEngine
Technology: AI, machine learning, chatbots and blockchain