As much as being promoted is exciting, it can also be overwhelming and challenging for new managers. Egyptian Australian mentor, life coach and television presenter Shereen Mitwalli shares the secrets behind being a great leader, having herself interviewed many of the world’s famous personalities including Richard Branson, Jack Ma and Chris Gardner to name a few.
1. Get to know the team:
The reason it’s important to get to know your team on a more personal level is simply to build trust. When you take the time to get to know each individual, it creates an open path to communication. Your team members will feel appreciated and acknowledged for having something significant to offer. This will lead them to be comfortable, productive, honest and open to expressing ideas. Try hosting social events to allow for less professional conversations, and don’t forget to be approachable, compassionate and supportive.
2. Understand how to deal with performance issues:
According to The Fortune Group, you can manage poor performance in the workplace by privately identifying the ‘why’ factor, using specific data and disregarding negative emotions such as anger. Try to coach your underperforming employees into the right direction by showing them instead of telling them. This also shows them that you have a personal interest in their development – and that it’s not just all about the work they can do for you. Considering the needs of your employees is key when it comes to productivity in the workplace as it increases job satisfaction. Finally, always make sure you give rewards and recognition.
3. Be available:
It’s understandable that sometimes, you may not have the time to direct your attention to every single employee’s performance and needs. But it’s important to consider that a decent amount of time given to them can increase performance. The more engaged and involved you are with your team, the more likely it is that they’ll be motivated to do a good job.
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