The Gulf Information Technology Exhibition (GITEX) has emerged as a pivotal event in the realm of technology, not just for the Middle East but for the entire global tech community. Held annually in Dubai, GITEX has evolved into a dynamic platform that showcases the region’s rapid growth and innovation in the technology sector.
Over the years, GITEX has become a barometer of technological evolution in the Middle East, reflecting the region’s unwavering commitment to becoming a global technology hub.
GITEX: A Hub of innovation
GITEX, established in 1981, has grown from its humble beginnings into one of the world’s largest technology exhibitions. With its numerous zones, including GITEX Future Stars, GITEX Technology Week, and GITEX Shopper, the event caters to a wide range of technology enthusiasts, from startups and investors to established tech giants. It serves as a melting pot of ideas, innovations, and collaborations that drive the Middle East’s technology industry forward.
Tech innovation in the Middle East
The Middle East’s technology sector has witnessed phenomenal growth in recent years. GITEX plays a pivotal role in showcasing this progress. Startups from the region are increasingly gaining international recognition. Countries such as the UAE, Qatar, and Saudi Arabia have been proactive in creating favorable environments for tech companies to thrive. Government initiatives, such as Dubai’s Smart City project, have spurred innovation and positioned the Middle East as a leader in smart city solutions.
Investment and talent
One of the key reasons behind the Middle East’s tech boom is the substantial investments pouring into the sector. Governments and private investors alike are funding startups and tech projects. This influx of capital has attracted top-tier talent from around the world. Skilled professionals are drawn to the Middle East by promising career opportunities and a high quality of life. This synergy between investment and talent is fostering a conducive ecosystem for technological advancement.
Regional challenges and opportunities
Despite the impressive growth, the Middle East’s technology industry faces its share of challenges. Cybersecurity concerns are paramount, given the region’s heavy reliance on technology for various sectors, including finance and infrastructure. Ensuring data protection and building robust cybersecurity measures are critical for sustainable growth.
On the flip side, these challenges are also opportunities. The need for cybersecurity solutions has given rise to a burgeoning cybersecurity industry in the Middle East. Entrepreneurs and startups in the region are developing cutting-edge solutions to address these challenges, thereby contributing to global cybersecurity efforts.
Accenture Middle East
Alexis Lecanuet, senior managing director Middle East Market Unit has been with Accenture for more than 26 years since first joining the group in Paris in 1996. He embarked on his journey with the firm, focusing on the retail sector for the initial two decades of his tenure.
During this period, he specialised in collaborating with global retailers to revolutionise their operations. His role involved spearheading numerous expansive and intricate projects spanning across Europe, the MENA region, and Turkey. It was his international scope and extensive experience that eventually led to his relocation to the Middle East in 2015.
This move marked the commencement of a gradual transformation in his career trajectory. Over time, Lecanuet transitioned through several senior regional roles, each contributing to his growth and expertise in the Middle East. These experiences culminated in his appointment to his current role where he continues to make a significant impact on the firm’s operations and regional strategies.
He leads a dedicated team of 1,600 professionals and holds the responsibility for shaping and executing Accenture’s strategic direction, overseeing client portfolios, and managing local operations. Additionally, he serves as a valued board member for the non-profit organization, Injaz UAE.
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining robust experience and specialised skills across more than 40 industries, they offer strategy and consulting, technology and operations services and Accenture Song, all powered by the world’s largest network of advanced technology and intelligent operations centres.
Dedicated to empowering leading businesses, governments, and organisations in their digital transformation journey, the company helps establish a robust digital core, optimise their operational processes, accelerate revenue growth, and enhance citizen services, all while delivering tangible value rapidly and at scale.
As a company driven by talent and innovation, Accenture has a workforce of 732,000 professionals (globally) who serve clients across more than 120 countries. Their diverse range of services spans strategy & consulting, technology, operations, industry X, and Accenture Song.
In recognition of KSA’s increasing significance on the global economic stage, the Kingdom holds a central position within Accenture’s overarching growth strategy. Lecanuet assumed the role of chair of Accenture in the country in 2022 and this role aligns with the ambitious Vision 2030 initiative.
His primary focus lies in establishing the groundwork for sustainable growth and facilitating the efficient development of local talent. KSA’s national airline, Saudia, announced in May 2023 that it plans to embark on a digital transformation journey to elevate its passenger experience and operational efficiency.
To achieve this, Saudia has entered a partnership with Accenture in a collaboration that aims to leverage artificial intelligence (AI) technologies to enhance Saudia’s digital infrastructure. Over the next two years, more than 260 new digital and electronic services will be developed to streamline and enhance the entire travel cycle, from the initial stages of ticket search and booking to the seamless check-in process.
Amazon Web Services (AWS MENA)
Head of MENA at Amazon Web Services (AWS) Vinod Krishnan plays a pivotal role in leading the AWS Partner Development initiative across the Middle East, Africa, and Turkey. In his prior roles, he spearheaded AWS’s commercial business for MENA, Turkey, and Africa, with a focus on facilitating partnerships between start-ups, digital-native organisations, and regional enterprises and AWS to drive innovation through cloud technologies.
In this capacity, Krishnan has been instrumental in shaping the strategy and executing an end-to-end Go-To-Market (GTM) approach that encompasses sales and business development, pre-sales technical architecture, partner engagement, and the delivery of locally relevant solutions. This approach aims to scale the business while delivering significant value to customers.
Elevating cloud services to new heights
AWS, the cloud computing division of the world’s largest e-commerce marketplace, has unveiled its second cloud region in the Middle East located in the UAE. This provides organisations with access to one of the world’s premier cloud service providers.
The AWS Middle East (UAE) Region has been established to offer secure data storage solutions for entrepreneurs, enterprises, government entities, and various organisations, with an estimated contribution of approximately $11 billion to the UAE’s GDP over the next 15 years.
In a commitment to the local economy, AWS has outlined a $5 billion investment plan that extends until 2036. This investment includes the construction and operation of the new region, which is expected to generate an annual average of 6,000 full-time job opportunities.
The AWS Middle East (UAE) Region is poised to accelerate the UAE’s digital transformation journey, featuring three Availability Zones (AZs). This region marks AWS’s second presence in the Middle East, complementing the existing AWS Region in Bahrain, established in 2019.
The AZs are strategically positioned to provide geographic separation while maintaining low latency while each AZ operates independently with its own power, cooling, and physical security measures and are interconnected by redundant, ultra-low latency networks. AWS customers with a focus on high availability can design their applications to run across multiple Availability Zones, enhancing fault tolerance.
AWS places paramount importance on security, incorporating features such as encryption and identity access management to safeguard customer data. With continuous innovation and a commitment to customer success, AWS maintains its leadership position in the cloud computing industry.
In addition to infrastructure, AWS invests in education initiatives, training programmes, and start-up support, aligning with the UAE’s digital transformation and economic development goals.
A report commissioned by Amazon Web Services (AWS) emphasises the substantial economic benefits of widespread cloud technology adoption within the public sector in the UAE. The report predicts a potential contribution of approximately $181 billion to the UAE’s economy over the next decade, equivalent to 2.5 percent of the nation’s GDP.
Furthermore, the report highlights that even a modest one percent increase in cloud adoption by UAE organisations could lead to a significant 0.21 percent boost in the average gross domestic product (GDP), translating to $854.7m in economic growth.
Aramex
In July 2017, Othman Aljeda took on the role of CEO for Aramex in Europe, North America, and Asia, with his operational base in London, UK. Since 2007, he has also held the position of CEO for Aramex in Asia where he managed regional operations and contributed significantly to Aramex’s expansion across the Asian market.
Aljeda’s journey with Aramex was first initiated in the role of a management trainee in 1994 and following the successful completion of the programme, he assumed the role of general manager for Aramex in Qatar.
Subsequently, he advanced to become the general manager for Aramex in KSA, playing a pivotal role in the company’s entry into the KSA market. His dedication and stellar leadership capabilities led to a series of promotions throughout the company, including vice president of Aramex in KSA, Upper Gulf, South Asia, and the Far East.
Eventually in 2007, he was appointed as the regional CEO for Aramex in Asia where he was responsible for setting up the company’s first office in the region, as well as spearheading Aramex’s expansion plans in Hong Kong and Singapore.
In 2015, Aljeda played an instrumental role in leading Aramex’s acquisition of Fastway Couriers in Australia and New Zealand as well as Mail Call in Australia. He is also a member of the Aramex global management team as well as sits on several boards related to logistics and transportation in South Asia and Asia-Pacific. Aljeda is also involved with several universities that offer MBA programmes specialising in logistics.
Global recognition
Established in 1982 as an express operator, Aramex is now a publicly traded company on the Dubai Financial Market. With a robust alliance network ensuring a global presence, Aramex boasts an extensive footprint with over 310 locations worldwide. Incorporating technological innovation is pivotal to maintain Aramex’s asset-light business model and maximise the potential of its global network.
Rather than heavy infrastructure investments, Aramex strategically acquires or collaborates with local logistics firms focusing on domestic operations, fortified by robust local networks and transportation solutions. This innovation in technology-centric model also plays a pivotal role in harnessing the potential of Aramex’s global network and is instrumental for Aramex’s asset-light business model and global network leverage.
Technology underpins efficient operations, real-time tracking, and data analytics. A keystone in supporting and driving the growth of Dubai’s logistics sector by Aramex has been its strategic emphasis on acquiring or forming partnerships with local logistics companies. This collaborative approach enables Aramex to elevate customer satisfaction by ensuring timely and reliable deliveries, efficiently meeting the surging demands of e-commerce and various other industries.
Furthermore, for Aramex, partnering with local companies provides valuable insights into local market dynamics and regulatory requisites, facilitating optimal alignment with Dubai’s logistics landscape. This not only benefits Aramex but also helps to catalyse the digital economy, stimulates entrepreneurship, and attracts more digital ventures to establish and thrive within the city.
Avaya International
Nidal Abou-Ltaif is the senior vice president, global head of sales, leading Avaya’s global sales and customer success organisations. Additionally, he holds the role of the president for Avaya International’s EMEA & APAC operations. His journey with Avaya began in 2003 when he joined as the regional sales leader for the Middle East. Over the years, Abou-Ltaif has played a pivotal role in reshaping the company’s business landscape by assembling a high-performing team capable of executing ambitious go-to-market strategies.
Also, through a combination of strategic expertise and operational excellence, he has been instrumental in elevating Avaya to a prominent position in the realm of business communications. His leadership fosters innovation through collaborative efforts between Avaya’s representatives and their customers, resulting in technology solutions that effectively address real-world challenges.
Notable achievements under his guidance include the launch of the Happiness Index on Blockchain, which empowers organisations to dynamically enhance customer satisfaction, and the innovative Metaverse Experience concept that extends contact centre capabilities into virtual realms. He has also spearheaded the launch of innovation hubs and customer experience centres, helping public and private sector players to differentiate themselves on the global stage by the experiences they provide.
As a result, the digital transformation of the region’s top banks, government organisations, healthcare institutions and aviation firms are powered by Avaya technology implemented by Abou-Ltaif’s team.
About Avaya International
Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, fosters the idea that the foundation of any business lies in the experiences it offers. Avaya’s contact centre and communication solutions are the driving force behind immersive, tailored, and memorable customer experiences, igniting business growth.
Avaya contributes to millions of these experiences everyday as reflected in the multiple organisations that place their trust in them to deliver cutting-edge solutions that address their most critical aspirations and hurdles, granting them the flexibility to connect with customers and employees to yield the utmost business advantages. With the liberty to chart their own course, Avaya customers have infinite possibilities when it comes to crafting unique experiences.
In June 2023, Avaya announced its reimagined professional services, the Avaya Customer Experience Services (ACES), formerly Avaya Professional Services. The enhanced approach leverages integrating artificial intelligence (AI), cloud, and digital technologies to drive improved business outcomes to customers. ACES accelerates the cloud journey by enabling clients to innovate without disruption.
Clients can navigate their digital transformation journeys by maintaining existing voice-based customisations while concurrently delivering the full value of AI and cloud-based capabilities. ACES further enhances Avaya channel partners and systems integrators by offering a globally available, expert-led, and innovative suite of AI, cloud, and digital services.
The ACES team works with some of the largest and most complex contact centres in the world, integrating the latest technologies into existing customer experience workflows. For cloud evolution services, ACES provides seamless workflow migration and hybrid cloud services designed to prioritise customer and employee satisfaction.
Batelco
With diverse experience spanning over two decades in the telecommunications industry, Mikkel Vinter assumed the role of CEO at Batelco, a prominent Bahrain-based telecoms company, in May 2019. His career has been marked by diverse roles in multiple international telecom operators across Asia, Europe, and the Middle East.
One of Vinter’s noteworthy achievements includes founding Virgin Mobile, Middle East & Africa in 2006, where he served as CEO until 2016. Prior to that, he held the position of chief commercial officer at Oman’s Nawras, where he played a pivotal role in helming commercial activities from the pre-launch phase and ultimately went on to establish the company with a market share exceeding 20 percent.
His career also includes senior positions at telecom giants Singtel in Singapore and TDC in Denmark. In addition to his role at Batelco, Vinter serves as a board member for several companies, including Sure Limited, Umniah Mobile Company PLC, and Dhiraagu (Dhivehi Raajjeyge Gulhun PLC), where he also sits on their RNG Committee.
Batelco is moving towards digitisation
Batelco (Bahrain Telecommunications Company) serves both the corporate and consumer markets through the delivery of cutting-edge fixed and wireless telecommunications solutions. In early 2022, Batelco launched three new independent digital companies set to provide state-of-the-art solutions that cater to the emerging needs of today’s business in areas such as ICT, cloud computing, cyber security, and digital communications.
These three companies include BEYON Connect, aimed at delivering new technologies, Software-as-a-Service platforms, and advanced IT solutions to both the public and private sectors in the MENA region.
Also, BEYON Solutions, an IT and digital transformation consultancy offering innovative system integration solutions to businesses. And BEYON Cyber, a leading provider of advanced end-to-end cyber-security solutions which collaborates with an exclusive network of global experts to enhance security services to its customers.
In September 2023, Batelco, a member of the Beyon Group, has unveiled its new online portal, tailored specifically for the Enterprise sector. This digital one-stop-shop streamlines the enterprise experience by offering a comprehensive overview of their services. It empowers businesses to monitor and manage their service usage and consumption while facilitating the application process for new services.
The portal enhances the efficiency of business transactions, resulting in an overall improved customer experience. Business clients can remotely oversee their telecom services, activate, and complete various business-related transactions. The portal’s services encompass package renewals and upgrades, rapid addition of lines, instant bolt-on activation, instalment payment for devices, and reactivation of inactive lines.
Furthermore, customers can easily request new services including mobile voice, mobile broadband, and fixed broadband through a simplified digital journey.
A key feature of the portal is its multiuser interface which provides business customers multi-access to their accounts. This functionality enables them to assign roles to sub-users, who can access the portal and conduct transactions relevant to their specific areas of responsibility. The multiuser feature meticulously tracks the activities of each sub-user, contributing to efficient management and control of portal usage.
Careem
Mudassir Sheikha, one of the co-founders and the CEO of Careem, has a strong educational foundation. He acquired a degree in economics and computer science from the University of Southern California, USA, followed by a master’s degree in computer science from Stanford, USA. His tech journey commenced at Trilogy Software and continued with roles at San Francisco-based mobile experience start-up Brience, DeviceAnywhere in Pakistan, and Dubai’s McKinsey & Company office.
He ultimately teamed up with former McKinsey colleague Magnus Olsson to launch Careem in 2012. This platform evolved into a leading technology hub in the region, ultimately being acquired by Uber for a staggering $3 billion in 2020. Careem, headquartered in Dubai, offers an extensive range of services, including payments, food and grocery delivery, ride-hailing, micro-mobility, and more.
In addition to his role at Careem, Sheikha also serves as a founding board member of Endeavor Pakistan, dedicated to fostering the entrepreneurial ecosystem and nurturing high-potential founders.
The first everything app
In April 2023, e& (formerly known as Etisalat), joined forces with Uber and Careem’s co-founders in a $400 million investment, resulting in e& becoming the principal shareholder of Careem’s Super App.
This dynamic platform offers a wide array of services, encompassing food and grocery delivery, micro-mobility solutions, digital wallets, fintech services, and various third-party offerings like home cleaning, car rental, and laundry.
This substantial investment propels Careem towards its goal of creating the Middle East’s first ‘everything app,’ bolstering core services, incorporating partner offerings, and expanding the Careem Plus subscription initiative across the region.
The collaboration will create key synergies with e& as well as capitalise on their shared geographical footprint and customer base. Careem’s Super App holds a pivotal role in advancing e&’s consumer digital services, particularly the expansion of e& money, the fintech arm of e& life.
In September 2023, Careem entered a partnership with KSA’s King Abdullah Financial District Development and Management Company (KAFD DMC) to enhance and streamline travel experiences for both residents and visitors of KAFD, the premier business and lifestyle hub in the Kingdom.
Situated in the heart of Riyadh, KAFD boasts 1.6 million m2 of cutting-edge office spaces, world-class facilities, and iconic luxury residences. This development is poised to revolutionise urban living, working, and recreational experiences. Located just 22 km from King Khalid Airport, KAFD plays a pivotal role in Riyadh’s economic aspirations and holds the distinction of being the world’s largest LEED certified mixed-use financial district.
Careem is set to introduce tailored solutions designed to enhance convenience and reliability for travel within KAFD. These offerings include specialised tools to manage ride-hailing requests in areas with high demand, an improved navigation experience for drivers, and directional features to guide customers to designated meeting points.
Additionally, Careem captains will have access to multiple convenient pickup locations and pre-arranged staging areas dedicated to their service. This partnership aims to elevate the transportation experience within KAFD, aligning with the district’s commitment to innovation and efficiency.
Cisco
With over 25 years of experience spanning various industries, including technology, financial services, and customer experience, Reem Asaad, the vice president of Cisco MEA, is steering the growth of the company and has demonstrated her ability to adapt her leadership style in highly complex operating environments.
Prior to joining Cisco, Asaad served as the CEO of Raya Customer Experience, a business process outsourcing service provider headquartered in Cairo, Egypt with operations across Europe and the MEA region. In this role, she gained valuable knowledge and experience in driving company growth, facilitating digital transformation, and developing regional markets.
Following her tenure at Raya Contact Centre, Cisco appointed Asaad to helm their operations in the MEA region. In her current position, her responsibility is to foster partnerships with governments and businesses, cultivating the technology skills and ecosystems necessary for economic growth in emerging markets.
About Cisco
Cisco was founded in 1984 by Len Bosack and spouse Sandy Lerner who while both working for Stanford University, wanted to email each other from their respective offices, but technological shortcomings did not allow such communication. A technology had to be invented to deal with disparate local area protocols, and as a result of solving their challenge, the multiprotocol router was born.
Today, Cisco is the worldwide technology leader that securely connects everything to make anything possible. Their purpose is to power an inclusive future for all by helping their customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.
In April 2023, the Ministry of Economy and Cisco launched a digitisation initiative as part of the ‘Entrepreneurial Nation 2.0’ programme, aimed at boosting the growth of SMEs in the UAE. The ‘Scale Up track’ of the initiative offers SMEs the opportunity to participate in the ‘Cisco Product Innovation Lab’ and benefit from Cisco’s digital and smart solutions.
The ‘Skill Up’ track, titled ‘Cisco Expert Insights’, leverages Cisco’s expertise in digital innovation, business development, sales, leadership, and marketing to support the growth of SMEs. This digital initiative aligns with the government’s efforts and supports the growth of SMEs on a local and global scale.
Recently, Cisco Systems announced its agreement to acquire cybersecurity firm Splunk in a strategic move that aims to bolster Cisco’s software business and take advantage of the burgeoning artificial intelligence sector. This acquisition is the most significant technology transaction of the year and serves the dual purpose of reducing Cisco’s dependence on its extensive networking equipment business.
In recent years, this segment has faced challenges due to supply chain disruptions and a decrease in demand following the pandemic. Once combined, Cisco and Splunk will form one of the world’s largest software companies, accelerating Cisco’s shift toward a more recurring revenue model.
More specifically, Splunk’s security capabilities will complement Cisco’s existing portfolio, creating a comprehensive offering for security analytics and coverage spanning from devices to applications to cloud environments.
du
Fahad Al Hassawi, the CEO of du, plays a pivotal role in overseeing the telecommunications operations within du’s digital lifestyle and innovation divisions. His responsibilities encompass infrastructure development, technology, network investments, and the ongoing rollout of 5G technology.
His visionary leadership is driving innovation and accelerating digital transformation, positioning du as a dynamic and market-leading telecommunications organisation. Under his guidance, du is at the forefront of digitisation initiatives, including the metaverse, IoT, blockchain, 5G, and much more.
Leading a digital transformation
Al Hassawi is also spearheading du’s digital transformation programme, aimed at enhancing customer experiences and maximising business and operational capabilities. This initiative will enable the launch of new services leveraging cutting-edge technologies, ensuring a world-class experience, improved reliability, and the establishment of stable systems and resilient platforms.
The digital transformation programme marks a crucial milestone in du’s journey towards becoming a leading digital telco in the region, aligning with the UAE leadership’s transformation agenda.
Al Hassawi’s focus is on ensuring that du offers a diverse range of distinctive services that enhance customers’ lives and redefine customer service standards in the country. To achieve this, du has transitioned its customer base to a modern platform capable of delivering enhanced functionality.
He is also committed to harnessing the high-growth potential of the SME market, contributing to post-pandemic recovery, and advancing the UAE’s vision for economic development. du serves as a comprehensive solution provider for SMEs, a vital segment of the UAE’s business landscape, and a significant contributor to its workforce.
The company offers user-friendly and accessible solutions designed to reach a broader spectrum of SMEs, equipping them with the tools required to expand their businesses.
In August 2023, du, a part of Emirates Integrated Telecommunications Company (EITC), announced the initiation of multi-carrier aggregation technologies in its commercial wireless network.
This involves the aggregation of three carriers, each with a 100 MHz capacity, within the C-Band and 2.6 GHz band. By combining these carriers, the network will have the capability to provide users in the UAE with data speeds three times faster than the current available speeds.
The primary focus of multi-carrier aggregation will be on home wireless services, a popular offering introduced to the UAE market by du in 2021, which quickly gained a substantial user base.
As the next phase of the wireless home broadband service, capable of supporting high-bandwidth and low-latency futuristic applications like artificial intelligence, 8K video streaming, the metaverse, and UHD cloud gaming, du has embarked on this multi-carrier aggregation deployment.
This ensures that du’s subscribers can continue enjoying bandwidth-intensive applications without concerns. du has a history of pioneering home wireless services in the UAE, being the first operator to introduce 4G-based and subsequently 5G-based home wireless services.
With this latest deployment, du is set to offer advanced 5G home wireless services enabled by 3CC (3 Carrier Component), capable of supporting emerging use cases such as AI, the metaverse, Extended Reality (XR) gaming, and XR meetings.
Ericsson
As the president of Ericsson Middle East and Africa, Fadi Pharaon is a dynamic leader who serves as the head of market area Middle East & Africa for Ericsson, a renowned global telecommunications and technology company.
In this influential role, he is responsible for overseeing as well as serving Ericsson’s customers across the Middle East and Africa, offering them innovative technology solutions and a wide range of services. Throughout his illustrious career, Pharaon has consistently demonstrated his ability to deliver exceptional value to customers while fostering business development initiatives to create new opportunities.
Supported by extensive expertise
Prior to assuming his current position, Pharaon served as the vice president of networks & managed services within Ericsson’s market area Europe and Latin America. In this instrumental role, he successfully directed his efforts towards expanding the infrastructure and services business across a vast geographical area. His strategic approach centred on providing customers with clear and competitive value propositions, leading to remarkable business growth and customer satisfaction.
Pharaon’s career trajectory at Ericsson reflects his adaptability and proficiency in navigating multifaceted roles within the organisation. This adaptability has enabled him to excel in different regions and markets, each with its unique challenges and opportunities. His wealth of experience has not only enriched his professional portfolio but has also contributed to Ericsson’s growth and prominence as a global leader in telecommunications and technology solutions.
Establishing Ericsson as a key player in the region
Over a span of more than two decades, Pharaon has been a steadfast and committed member of the Ericsson team, assuming various pivotal management roles. His versatile career has encompassed diverse responsibilities in the technical, sales, and marketing domains, taking him across a spectrum of several markets in Asia, Europe, the Middle East, and Latin America. Through his extensive journey within the company, he has consistently demonstrated remarkable leadership and expertise, contributing significantly to Ericsson’s global success.
Prior to his vice presidency, Pharaon held the position of the head of presales and strategy for Ericsson Region Southeast Asia & Oceania. During this tenure, he focused on driving and enabling sales growth by developing and implementing effective sales strategies. His astute leadership played a key role in establishing Ericsson as a prominent player in the region’s telecommunications industry.
Pharaon’s extensive career at Ericsson also includes his role as country manager for Ericsson Singapore and Brunei. In this capacity, he was responsible for overseeing Ericsson’s operations, driving business expansion, and solidifying Ericsson’s presence in the local markets. His strategic vision and operational excellence were instrumental in strengthening Ericsson’s position in these regions.
Earlier in his career, Pharaon led the service creation & mobile media division at Ericsson China. In this role, he contributed to the development and deployment of cutting-edge mobile technologies and services in one of the world’s most dynamic telecommunications markets.
e&
Helming e&, the UAE’s mega telecommunications company, formerly known as Etisalat, is Hatem Dowidar, the group CEO. His career trajectory with the company began in September 2015 when he assumed the role of its group chief operating officer. His rapid ascent through the corporate ranks resulted in his appointment as the group CEO in March 2016 within the UAE but also across international subsidiaries, including key markets such as Morocco, Egypt, and, until recently, Pakistan. His transformative leadership continues to shape the telecommunications industry.
Dowidar’s career trajectory was initiated in the technology sector at AEG/Deutsche Aerospace, part of the Daimler Benz Group in Egypt. He then transitioned to a key marketing role at Procter & Gamble, gaining valuable insights into consumer behaviour and brand management.
He shifted gears in 1999 when he embarked on his association with Vodafone Egypt, initially in the role of their chief marketing officer. Over time, his commitment and strategic acumen propelled him to the position of CEO, where Dowidar steered the company from 2009 to 2014, further solidifying his reputation as an astute industry leader.
Throughout his career, Dowidar’s journey within Vodafone Group and its subsidiaries showcased his versatility and visionary leadership. His roles included group core services director, CEO of Vodafone Malta, CEO of partner markets with partnerships spanning over 45 markets, and regional director emerging markets.
Notably, his board memberships in key entities, including Etihad Etisalat Company (Mobily), Maroc Telecom, Etisalat Misr (Etisalat Egypt), and Abu Dhabi Chamber of Commerce & Industry, demonstrate his wide-reaching impact on the business landscape.
Dowidar’s past affiliations include significant names such as GSMA (Global System for Mobile Communications), Etisalat Nigeria, Attijariwafa Bank Egypt, Barclays, as well as Vodacom Africa. His recent inclusion in the Internet Governance Forum (IGF) Leadership Panel, since September 2022, exemplifies his expertise and industry stature within the industry.
Shaping the digital landscape
Operating across 16 countries spanning the Middle East, Asia, and Africa, e& is a telecommunications powerhouse that touches the lives of 164 million customers daily. With a rich legacy spanning 47 years, the company’s roots trace back to its inception as the UAE’s pioneering telecommunications provider.
Formerly known as Etisalat, over the years, its portfolio has expanded far beyond traditional telecommunications, encompassing diverse domains, including gaming, health, and insurance.
In a dynamic digital landscape, e& continually innovates to address evolving customer needs. In a significant development, the Dubai Chamber of Commerce, a prominent entity under the Dubai Chambers umbrella, recently hosted a webinar in September 2023. The primary objective was to introduce SMEs to uTap, a newly launched digital payment solution offered by e&.
uTap provides a wide array of cost-effective hardware solutions, encompassing point-of-sale payment terminals, barcode scanners, and cash drawers. These solutions are further complemented by a suite of managed services which includes third-party integration, maintenance, as well as repairs and ultimately empowers businesses with seamless digital payment solutions.
G42
Renowned for his achievements in developing ground-breaking products, achieving customer excellence, and delivering robust commercial results, Peng Xiao is the group CEO of G42, is a key global technology and business leader.
In his current role, he is responsible for helping shape the group’s business and product strategies. He also provides strategic oversight for the conglomerate’s diverse portfolio of operating companies spanning various industry verticals. Xiao’s commitment to advancing technology and education is further evident in his role as a board member of MBZUAI, a pioneering research-based AI university located in Abu Dhabi.
Prior to joining G42, he held key leadership positions in the enterprise software industry, including senior executive vice president, chief technology officer, as well as the chief information officer at MicroStrategy, where he spent a decade collaborating with leading technology firms.
Championing AI for good
Abu Dhabi’s technology conglomerate that operates globally, G42 champions artificial intelligence (AI) as a powerful force for good, with almost limitless potential to enhance and improve people’s abilities and lives. Since its establishment, AI research has been foundational to their work and G42 is an active contributor to its advancement, having published hundreds of papers and conducting fundamental and applied research to provide cutting-edge solutions to real-world problems.
G42, has made a significant stride in the field of AI with the introduction of Jais, an open-source Arabic-language AI model. This achievement is the result of a collaborative effort between researchers and engineers from Inception, Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), and Silicon Valley chipmaker Cerebras Systems.
Jais, named after the highest mountain in the UAE, boasts an impressive configuration of 13 billion parameters derived from a vast dataset containing both Arabic and English text elements. According to Professor Timothy Baldwin of Mohamed bin Zayed University of Artificial Intelligence, the model’s ability to spell out logical steps in code significantly enhances its reasoning capabilities.
This ground-breaking model underwent deep learning using a customised dataset that includes a staggering 116 billion Arabic tokens, capturing the intricacies and nuances of the Arabic language.
Additionally, it incorporates an enormous repository of 279 billion English words to help improve its performance across multiple languages. The Jais model was meticulously trained on Cerebras’ supercomputer, the Condor Galaxy. However, the UAE’s ambitions in the field of AI are not limited to this achievement only. G42 has acquired three supercomputer units from Cerebras, with the first unit set to be deployed this year and the subsequent units scheduled for delivery in 2024.
Furthermore, in August of the previous year, G42, in partnership with the Abu Dhabi Growth Fund (ADG), established a $10 billion fund specifically targeting technology investments in emerging markets. G42 has also forged strategic alliances with prominent Abu Dhabi entities such as the Abu Dhabi National Oil Company, the Mubadala Investment Fund, as well as Etihad Airways to fully harness the potential of this transformative technology.
HID Global
Executive vice president and head of HID Global Björn Lidefelt joined ASSA ABLOY in 2005 as a project manager based in Stockholm, Sweden. From there, he held various positions within business development and general management in Hong Kong and Kuala Lumpur.
In 2013, he was appointed as the general manager of ASSA ABLOY Opening Solutions China, followed by the role of chief commercial officer at ASSA ABLOY. He was appointed to his current role at HID Global in 2020. He holds a Master of Science degree in Engineering and Industrial Management from Linköping University, Sweden.
About HID Global
HID Global, the world’s leading provider of trusted identity solutions, is passionate about the power of verified, trusted identities to help people reach where they need to go and achieve what they want to do.
HID technology is widely used across multiple processes, including to open doors, enter countries, access digital networks, verify transactions and track assets, with easy-to-manage solutions like smart cards, mobile IDs, passports and even fingerprint readers and facial recognition. Along with their partners, they are pioneering the hardware, software and services that allow people to navigate the physical and digital worlds with confidence.
As safer, more efficient, and sustainable environments are cultivated, people have the freedom to move, interact and work with confidence. From mobile IDs to beacons to smart cards, HID’s broad range of identification and physical access solutions empower people to manage, measure and maximise the trust they have in a place and in its occupants.
HID uses technology like RFID and active low-energy Bluetooth® to securely connect equipment, machines, devices, product inventory and many other physical assets. Utilising the Internet of Things (IoT), they have simplified the process of identifying, verifying, tracking, and communicating with objects directly.
HID Global recently announced its integration of employee badges into digital wallets, offering convenient and seamless workplace access. This integration of the HID Mobile Access® solution with digital wallets simplifies access control to buildings and enhances the user experience. Employees can identify themselves to their employers using their smartphones or smartwatches, eliminating the need for physical cards.
Activation of the badge in the digital wallet grants access not only to the workplace but also to enabled corporate applications. This authentication method requires only an NFC-enabled reader.
The digital employee ID card also serves various purposes, such as granting access to laptops and workstations, secure printing, accessing restricted areas, using charging stations, and even parking facilities. This mobile employee ID card delivers several advantages for companies, including enhanced security; frictionless experience; streamlined security; convenience and uninterrupted access, and protection on lost or stolen devices.
In addition, implementing HID Mobile Access with digital wallets eliminates the expenses associated with producing and distributing physical badges, including printing, maintenance, and replacement costs. Furthermore, integrating employee ID cards into mobile devices aligns with sustainability efforts, as the production of physical corporate ID cards and sleeves consumes substantial amounts of plastic.
HP Inc.
Peter Oganesean, the managing director of HP Middle East, joined HP in 2005 and since then, he has been working in different leadership roles out of the UAE. Prior to his current position, Oganesean was appointed as the head of Print-Middle East, KSA, and Turkey from November 2019 to October 2022.
This was preceded by his role as the managing director, UAE, and East Africa at HP from October 2018 to October 2019. He also held roles across retail marketing and sales and merchandising in Hewlett Packard for three years where he gained a wealth of experience about market trends and customer requirements within the technology sector.
About HP
The original Silicon Valley start-up founded in 1939 and reinvented in 2015, HP is one of the leading printing and personal systems technology companies in the world. Globally, HP boasts operations in 185 countries, with over 28,000 patents.
Steered by a firm belief in the transformative potential of a single thoughtful idea, HP is dedicated to harnessing the power of innovation to make a positive impact on the world. Their diverse product and service portfolio spans personal systems, printers, and cutting-edge 3D printing solutions, all of which play a pivotal role in bringing these innovative ideas to life.
A pioneer in the realm of simplifying hybrid working, in 2023, HP launched key products that support a hybrid working environment that span a range of categories, from laptops to desktop PCs and peripherals. Among the notable laptop launches are the HP Dragonfly G4, HP EliteBook 1040 G10, and HP Elite x360 1040 G10, designed with enhanced video conferencing capabilities to cater to the needs of users operating in hybrid work environments.
These laptops introduce a multi-camera experience supporting dual video streams and camera switching, allowing users to display both their faces and additional objects or whiteboards simultaneously. To further enhance user experience, these laptops feature a ‘Be Right Back’ function that enables users to switch their video feed to a still picture without disrupting ongoing meetings when they need a break. Other notable features that enhance the hybrid working experience include ‘Intelligent Hibernate’ and ‘Smart Sense’, both which utilises AI to optimise thermal performance.
HP and Cambridge are collaborating to launch the ‘HP Cambridge Partnership for Education EdTech Fellowship,’ which invites officials from Gulf countries to participate. During this five-month fellowship programme, participants will engage in an academy based in Cambridge, UK, supplemented by interactive online study components. Upon completing the programme, fellows will join an alumni network, enabling them to maintain connections, exchange insights, and stay informed about emerging technologies in the field.
The programme encompasses three key areas, namely, education technology research, policy, and leadership. The fellowship is currently accepting applications through 13 October 2023, via a competitive admissions process. Selected participants from Gulf countries will commence the programme at the end of the year. Scholarships are available to cover the full tuition fees for outstanding applicants.
Huawei UAE
Steven Yi serves as the president of Huawei Middle East & Central Asia, where he plays a pivotal role in collaborating with both regional and global ICT ecosystem partners. His mission aligns with Huawei’s overarching vision to usher in the era of digital connectivity for every individual, household, and organisation, ultimately contributing to a fully connected and intelligent world.
In his role, Yi oversees the company’s operations spanning all countries within the region and provides strategic leadership across all of Huawei’s business groups. His responsibilities encompass guiding the company’s strategic direction, nurturing high-level stakeholder relationships, and actively promoting the adoption of Huawei’s innovative solutions.
With a longstanding career at Huawei, Yi’s association with the company dates back to 1998, and he has held various key roles within the organisation. Just some of these key positions include membership on the ICT Infrastructure managing board, membership on the supervisory board, as well as the role of president of Huawei in the MEA region.
Throughout his career at Huawei, he has also undertaken significant responsibilities, including serving as the deputy chief financial officer for Huawei in the region, president of the sales and delivery finance management department, president of Huawei’s operations in the Americas, and the general manager of the Huawei Pakistan representative office. His multifaceted experience and leadership have contributed significantly to Huawei’s global presence and success in the ICT industry.
About Huawei
Huawei is a Chinese multinational technology company that provides a range of telecommunications equipment, consumer electronics, and enterprise solutions. Huawei’s portfolio includes a range of products and services, including smartphones, tablets, wearables, laptops, and other consumer electronics.
The company is also a leading provider of telecommunications equipment, including 5G infrastructure, network switches, routers, and optical transmission equipment. The company’s enterprise solutions are designed to help businesses and organisations of all sizes improve their efficiency, reduce costs, and enhance their competitiveness.
On 17 May 2023, Saeed Mohammed Al Tayer, the managing director and CEO of the DEWA was met by a delegation from Huawei Middle East, led by Yi, in Dubai. The purpose of this visit was to further strengthen the strategic partnership between DEWA and Huawei, a collaboration that has yielded significant accomplishments in the realm of digital transformation.
Over the years, this partnership has facilitated the exchange of best international solutions, experiences, and practices, with a particular focus on innovation, disruptive technologies, smart grids, digital transformation, automation, cloud platforms, AI, data security, and big data management, among other areas of expertise.
The collaborative efforts between DEWA and Huawei are dedicated to the development of cutting-edge technologies and solutions that will enhance efficiency and sustainability in the electricity and water sectors. This partnership aims to elevate the user experience and provide services that are more efficient, secure, and sustainable.
Among the future projects in the pipeline for this partnership are initiatives related to big data management, perimeter and ICT infrastructure security, cyber security, and information security, among others.
Kaspersky
A global name in cybersecurity and entrepreneur, Eugene Kaspersky is the founder and CEO of Kaspersky. His journey into the realm of cybersecurity began unexpectedly in 1989 when his own computer fell victim to the ‘Cascade’ virus. Kaspersky’s specialised background in cryptography empowered him to dissect the encrypted virus, comprehend its behaviour, and ultimately create a tool to remove it.
This initial success ignited his curiosity and passion for computer technology, leading him to investigate more malicious programmes and develop disinfection modules for them. Over time, this collection of antivirus modules evolved into the foundation of Kaspersky’s extensive antivirus database, which today stands as one of the most comprehensive in the field, safeguarding systems against over 500 million malicious programmes.
Driven by his dedication to defensive technologies, Kaspersky embarked on a mission in 1990 to assemble a team of like-minded researchers to create the AVP Toolkit Pro antivirus programme. Within four years, the University of Hamburg recognised this programme as the most effective antivirus software globally.
With a vision to combine their antivirus programming success and entrepreneurial spirit, Kaspersky and his colleagues founded their independent company ‘Kaspersky’ in 1997. He helmed the company’s antivirus research and, in 2007, assumed the role of CEO. He actively shares his expertise by delivering lectures on cybersecurity at universities worldwide and giving keynote speeches at leading conferences and industry events.
About Kaspersky
Today, Kaspersky is considered one of the fastest-growing IT security vendors on a global scale, operating in nearly 200 countries and territories. The company boasts a workforce of more than 4,000 professionals and IT security specialists across 34 regional offices in over 30 countries. Its cybersecurity technologies provide protection for over 400 million users worldwide.
Kaspersky recently inaugurated its first Transparency Centre in the Middle East, located in KSA. This initiative aligns with Kaspersky’s global transparency efforts, aimed at fostering trust and ensuring the integrity of its solutions and processes. The centre offers various services, including insights into the company’s transparency practices and source code review.
Riyadh, KSA, was chosen as the location for this facility to align with the goals of Saudi Vision 2030 which aims to enhance the Kingdom’s stature as a technology and innovation hub, leading to the transformation of the country into an attractive destination for global companies to establish their regional headquarters in Riyadh.
This centre joins a network of 10 Transparency Centres across Europe, APAC, North and Latin America, and the Middle East. Kaspersky has plans to expand this network further, with additional facilities slated for the Middle East, Africa, and the Asia-Pacific region by mid-2024. This expansion is part of Kaspersky’s commitment to its Global Transparency Initiative.
Launched in 2017, the initiative aims to open the ‘black box’ of technology by educating stakeholders on Kaspersky products, while also engaging with the broader community in validating and verifying the trustworthiness of Kaspersky’s products, internal processes, and business operations.
LG Electronics
James Lee, serving as the president of the MEA region for LG Electronics (LG), a renowned name in cutting-edge technology, is steadfast in his commitment to driving growth through a consumer-centric approach. LG aims to position itself as a premium brand in both the B2B and B2C sectors under his leadership.
With a rich background in marketing and sales at LG Electronics, Lee has played a pivotal role in the organisation’s growth across various business units and markets. He firmly believes in a threefold approach to achieving growth, which entails prioritising customer focus, strengthening the premium brand identity, and embracing smart technology.
About LG Electronics
LG Electronics stands as a global innovator in technology and consumer electronics, with its presence extending to almost every corner of the world. With a diverse international workforce exceeding 75,000 dedicated professionals, LG operates as a driving force across industries.
In the fiscal year 2020, the four distinct arms of LG include Home Appliance & Air Solution, Home Entertainment, Vehicle Component Solutions, and Business Solutions. LG’s extensive product portfolio encompasses a wide array of consumer and commercial offerings, including state-of-the-art televisions, home appliances that redefine convenience, innovative air solutions, high-quality monitors, service robots automating tasks, and automotive components enhancing driving experiences.
Notably, LG’s premium brands, LG SIGNATURE and the intelligent LG ThinQ, have become household names worldwide, symbolising quality, innovation, and technological advancement.
In August 2023, LG Electronics (LG) unveiled its 2022-2023 Sustainability Report, offering a detailed account of its accomplishments and strategies across six key areas. These strategic tasks have been meticulously designed to align with LG’s Better Life for All ESG vision and are shared with customers and stakeholders worldwide.
LG’s sustainability focus centres on two major areas which includes the ‘3Cs’ for the planet; carbon neutrality, circularity, and clean technology, and the ‘3Ds’ for people, which encompass design for all, creating decent workplaces, and promoting diversity and inclusion.
In the current year, LG’s global sites reported a total global emissions figure of 92.7 million tons for direct (scope 1) and indirect (scope 2) greenhouse gases (GHG), marking a significant reduction of 22 million tons compared to the previous year. Notably, LG’s South Korean business sites recently received Zero Waste to Landfill (ZWTL) verification.
LG Electronics has recently launched a new video campaign titled ‘Life’s Good When You Get More Love,’ a campaign that aims to establish a connection between the LG family and its customers by showcasing everyday family moments at home.
The web series consists of 10 short videos created in a modern sitcom style and featuring a teaser video. Each episode portrays families using various LG products, ranging from entertainment devices to appliances and electronics. This initiative aligns with LG’s recent shift in brand direction and visual identity, backed by an unwavering commitment to providing exceptional customer experiences, a focus on human-centred innovation, and a commitment to spreading warmth and smiles.
Mastercard
As the division president, Khalid Elgibali is instrumental in leading Mastercard’s dynamic operations throughout the MENA region. In this role, he oversees the establishment of new partnerships, spearheads growth and innovation tailored to meet the unique needs of the regional market as well as upholds Mastercard’s unwavering commitment to investing in the area.
Elgibali’s strategic direction involves diversifying revenue streams and nurturing strategic alliances within both the public and private sectors. His overarching goals encompass advancing financial inclusion and driving payments innovation through Mastercard’s multi-rail strategy.
Since joining the company in 2016, he has significantly contributed to solidifying Mastercard’s position as a technology leader and a trusted payments advisor to governments. This has helped to enable the successful execution of national-level programmes aligned with long-term visions and digital agendas.
Recent key achievements
The past year has witnessed numerous milestones in Mastercard’s partnerships and dedication to innovation. One is the inauguration of Mastercard’s Global Centre for Advanced AI and Cyber Technology in Dubai. This initiative, in collaboration with the UAE government, aims to bolster AI capabilities and readiness within the region.
Building upon the success of Digital Country Partnerships spanning three continents, Mastercard launched the world’s first Digital City Partnership with Dubai. This innovative endeavour harnesses Mastercard’s multi-rail payments network and data-driven digital commerce technology to address critical priorities outlined in the Dubai Economic Agenda.
In the transportation sector, Mastercard has joined forces with the Greater Amman Municipality and Network International to introduce Jordan’s inaugural transit payment ecosystem, powered by Mastercard Payment Gateway Services.
In Egypt, Mastercard is partnering with the Administrative Capital for Urban Development to create an efficient digital infrastructure, paving the way for the New Administrative Capital to become Egypt’s first cashless city. Within the realm of e-sports and gaming, Mastercard is fostering innovation through augmented reality experiences, NFTs, and loyalty solutions for fans.
This collaboration extends to the Saudi Esports Federation, and Mastercard is a sponsor of Gamers8, the world’s largest gaming and esports festival held annually in KSA. To champion fintech innovation, the company has partnered with Bahrain-based Infinios Financial Services to launch the first Mastercard Wholesale Programme in the region, aimed at digitising B2B payments between travel buyers and suppliers.
Furthermore, Mastercard is actively engaging its entire ecosystem in initiatives that encourage the adoption of climate- and environment-friendly practices. As part of its commitment to empowering consumers to choose a sustainable future, Mastercard is leading the charge in producing payment cards made from one hundred percent recycled plastics, with all newly produced plastic payment cards set to meet this sustainability standard starting from 1 January 2028.
Additionally, the company has initiated the Priceless Planet Coalition, an ambitious collective effort that unites corporate sustainability endeavours to combat the global climate crisis by restoring 100 million trees over the next five years. This initiative has garnered the support of over 100 members worldwide who share in Mastercard’s philosophy of doing well by doing good.
Microsoft
Samer Abu-Ltaif is Corporate Vice President and President of Central and Eastern Europe, Middle East, and Africa (CEMA) at Microsoft. With over 30 years of experience in the industry, he has been instrumental in furthering Microsoft’s mission to help transform businesses and industries, redefine learning, and fuel knowledge-based economies to enhance the global competitiveness of countries across the region.
Abu-Ltaif began his career with Microsoft in 2004 as General Manager of North Gulf. He went on to serve as Regional Director, Regional General Manager of Gulf, and later as President of Middle East and Africa. In January 2023, he was appointed President of Microsoft’s CEMA area, where he leads a team that spans three continents and 109 countries to empower people, customers, and partners to achieve more.
Abu-Ltaif is dedicated to empowering governments, enterprises, startups, communities, and CEMA’s 57,000 partners to harness the power of technology to reimagine industries and economies. He has led crucial strategic initiatives, including the launch of Microsoft’s cloud datacentres in South Africa, UAE, Qatar, Israel, and its upcoming region in Saudi Arabia. These facilities join the company’s Central and Eastern Europe cloud regions in Greece and Poland, to bring the total number of Microsoft cloud datacentres in CEMA to 7.
Abu-Ltaif has also launched countless skills development programs to provide workforces of today and tomorrow with access to the skills, technology, networks, and opportunities they need to succeed in the digital era. In addition, he has been committed to accelerating the region’s sustainability agenda, helping governments, businesses, and startups access key tools and solutions to create a more sustainable future.
Before joining Microsoft, Abu-Ltaif worked as the Regional General Manager for the Financial Solutions Group at NCR. He holds an MBA in Leadership and Sustainability and has a degree in Computer Science Studies from the American University of Beirut. He also serves on the boards of the American University of Beirut and Al Ghurair Digital Hub.
Strategic collaboration
On 5 September 2023, G42 and Microsoft announced the commencement of the next phase of their ongoing strategic collaboration. They unveiled a multifaceted plan aimed at providing sovereign cloud offerings, co-innovating, delivering advanced AI capabilities, and expanding the existing data centre infrastructure in the UAE. Microsoft’s sovereign cloud offering is set to empower the UAE public sector and regulated industries.
It will offer new platform capabilities designed to secure sensitive data, provide access to the latest cloud and AI features available on Azure public cloud, and facilitate compliance with local privacy and regulatory requirements. This collaboration will also be directed towards the development of cutting-edge, AI-enabled industry-specific solutions. These solutions will target sectors such as health and life sciences, energy, sustainability, and national projects of significance.
Notably, this includes support for the COP28 conference scheduled to be held in the UAE this year. In addition to setting new benchmarks for security and innovation in public sector cloud computing, both G42 and Microsoft aim to empower the broader technology ecosystem which will be achieved by introducing new in-country services, expanding go-to-market opportunities for partners, as well as unlocking substantial value for Microsoft’s partner ecosystem.
Oracle
Nick Redshaw, a highly seasoned technology expert, assumed the role of senior vice president for Oracle Technology Cloud Middle East and Africa (MEA) in February 2022. In this capacity, he leads Oracle’s rapidly expanding cloud business in the MEA region and collaborates closely with Oracle’s customers to facilitate and accelerate their digital transformation initiatives.
Redshaw brings a wealth of experience to Oracle, having spent over 35 years at IBM in various sales and executive roles, with a focus on emerging markets and business growth in diverse regions. His most recent position at IBM was as the vice president of Server Sales for Europe, Middle East, and Africa.
Committed to digital transformation
Oracle offers integrated suites of applications along with secure, autonomous infrastructure in the Oracle Cloud. The company is committed to supporting digital transformation and innovation in the Middle East by investing in cloud infrastructure and services. Oracle has made substantial investments to enable organisations of all sizes in the region to achieve their strategic objectives through digital transformation.
Aligned with Saudi Vision 2030, Oracle Corp has announced plans to invest $1.5 billion in KSA over the coming years and this substantial investment is part of Oracle’s strategy to expand its cloud presence in the Kingdom and establish its third public cloud region in Riyadh, KSA.
The growing demand for cloud computing services has driven tech giants like Oracle to establish data centres globally, enabling faster data transfer and enhancing cloud capabilities. Oracle has secured contracts for giga projects like NEOM, a futuristic mega city and economic zone along the Red Sea coast. Riyadh Cloud Region, Oracle’s upcoming complex, will further strengthen the company’s presence in the region. Oracle currently operates 41 commercial and government cloud regions in 22 countries on five continents.
The company’s cloud services, and license support revenue have seen substantial growth, accounting for over 70 percent of total sales. In December, Oracle reported an 18 percent annual increase in its second-quarter revenue for the 2023 fiscal year, reaching approximately $12.3 billion. This growth is indicative of Oracle’s commitment to providing cloud services and supporting digital transformation initiatives worldwide.
Fostering inclusivity and gender parity, in the UAE, Oracle has introduced a career programme known as GenO, which offers recent graduates from diverse academic backgrounds the opportunity to gain exposure to various facets of their business, including sales, customer support, solution engineering, consulting, finance, and more. It empowers them to advance within their chosen division and has achieved success in the UAE and KSA.
Furthermore, addressing the underrepresentation of women in the technology sector has been a priority. To tackle the issue of gender disparity, Oracle has announced its collaboration with Injazat and other partners to establish innovation centres in Abu Dhabi. These centres will focus on equipping individuals with the necessary skills, certifications, and training on their technologies and building blocks; a realm that Oracle is deeply committed to.
OSN Group
In April 2022, Joe Kawkabani assumed the role of CEO at OSN Group. He previously served as a board member and contributed significantly to OSN’s vision and strategy. With a successful track record spanning two decades, he excels in managing investments across diverse MEA region industries.
His prior roles include CEO at Angola-based IT firm CPC Africa, CIO at Franklin Templeton MENA, and co-founder and managing director at Portuguese loan management specialist Algebra Capital where he had served as a board member and helped shape the company’s vision and strategy.
Prior to his current role, Kawkabani held the position of group chief investment officer at KIPCO, OSN’s parent company. With over two decades of experience, he has excelled in managing investments across various industries in the Middle East and Africa.
About OSN Group
Dubai-based pay-TV and streaming service provider, OSN, launched its rebranded OSN+ streaming service in March 2022 and continues to be a leading source for top Hollywood scripted content in 22 territories across the Middle East and North Africa. In March 2023, OSN extended its partnership with Warner Bros.
Discovery through a new multi-year licensing agreement and retained rights to Paramount+ shows and a selection of Sky Studios and Peacock Originals produced by NBC Universal. Additionally, OSN expanded its exclusive partnership with ITV Studios in the UK.
While OSN remains a key player in the Hollywood content space, they have also ventured into producing high-quality Arabic originals, including the Arabic adaptation of NBCUniversal’s legal drama ‘Suits.’
At present, OSN Group offers two main products: OSN+, a dedicated streaming service, and a new box that eliminates the need for satellite dishes and cables. The new OSNtv box, which was made available from 1 June 2023, offers exclusive live TV channels, streaming from various apps, and entertainment options through a single android device. This fully dishless solution can be easily used by households in the region, with or without a dish. OSNtv users will enjoy improved features, including instant rewind, pause, and restart for live TV, along with an advanced TV guide.
The platform integrates OSN’s streaming service, OSN+, providing users with access to content on the go or on additional devices at home. Furthermore, the product has enhanced the platform’s visual and user interface design (UX/UI) to make it more user-friendly, encouraging users to discover new content. We’ve also introduced new curated channels featuring premium and exclusive content from Hollywood and beyond, offering an unmatched entertainment experience.
As part of OSN’s evolution, the company has introduced three brand-new channels to enhance content enjoyment and discovery for its audiences. OSNtv One which caters to a broad demographic with a diverse content range, while OSNtv Showcase Classics offers timeless HBO favourites like Game of Thrones and The Sopranos. OSNtv Now, an integrated channel combining OSN W and OSN Living, appeals to a younger audience with fast-paced reality shows and edgy dramas.
Redington
Viswanath Pallasena, the CEO of Redington MEA, is an accomplished professional in the technology industry, boasting a career spanning over three decades. He has held numerous leadership roles throughout his career, both in India and across the APJ region, including serving as the managing director of HP in the Philippines.
About Redington
Founded in 1993, Redington has established itself as a technology solution provider with a substantial valuation of $10bn. The company maintains a vast network comprising 290 international brands within the IT and mobility sectors, extending its services to over 38 diverse markets.
Among its key offerings, Redington specialises in providing data and analytics solutions. These solutions play a pivotal role in assisting businesses in the development of innovative strategies while ensuring the security and compliance of their data. This is particularly noteworthy in regions such as the UAE, Kenya, Nigeria, KSA, and Egypt.
A significant challenge of today’s increasingly digitised world, marked by connectivity and technological innovation, is technology friction, which represents the gap between the pace of technological innovation and the speed of its adoption.
Redington’s primary objective is to minimise this technology friction by assisting brands, channel partners, and customers across emerging markets in overcoming the barriers that hinder technology adoption. Redington collaborates with global technology brands whose products play a daily role in homes and businesses. Throughout the entire value chain, the company proactively supports customers in embracing technology more swiftly.
Redington has embraced a ‘Digital First’ approach in its business operations, enabling them to rapidly introduce new technologies to the market. This approach empowers their channel partners to better serve their customers. Simultaneously, Redington will prioritise enhancing the employee experience to establish it as the most esteemed workplace in the region.
In July 2023, Redington announced its strategic partnership in the MEA region, joining forces with Talend, a subsidiary of Qlik and a global leader specialising in data integration and management. This collaboration is poised to revolutionise how organisations interact with data, offering a streamlined pathway to transform raw data into tangible business outcomes.
Talend Data Fabric, a comprehensive platform for modern data management, forms the cornerstone of this partnership. This platform seamlessly integrates top-tier data integration, data quality, governance, as well as application and API integration capabilities. It is designed to support a wide spectrum of deployment architectures, data environments, and data technologies. Redington will play a pivotal role in positioning Talend as a primary data solution within its portfolio.
Simultaneously, it will build in-house service delivery and support capabilities, fostering collaboration with specialised consulting firms to promote Talend’s presence in industry-specific domains. With a burgeoning demand for advanced data solutions across multiple countries in the MEA region, Redington will leverage Talend’s offerings as a core component in assisting organisations in complying with stringent data privacy regulations such as the NDMO framework in KSA and the Kenyan Data Protection Act, particularly within the banking, financial services, and insurance (BFSI) sector.
SAP Middle East and North Africa
Ahmed Al Faifi, senior vice president and managing director, SAP Middle East North is responsible for SAP’s presence and growth strategy, and his responsibilities include sales, marketing, and the overall operations for the region. He has successfully positioned SAP as an innovation business leader while leading a growth plan for KSA, one of SAP’s most important strategic markets.
In a bid to accelerate digital transformation across various government entities, among his many achievements, Al Faifi led the launch of SAP’s first public cloud data centres in the Kingdom. Prior to joining SAP, he worked at Zain KSA, where first held the position of chief technology officer, and later of chief operating officer, with the responsibility of supervising the functioning of networks, IT, sales, marketing, customer care, and more.
Al Faifi also has multinational technological experience, having spent more than six years with Ericsson, including in the role as the head of new accounts and business development. Additionally, he worked as the mobile licensing manager of KSA’s Communication and Information Technology Commission.
Previously, Al Faifi began his career at the Saudi Ministry of Defense and Aviation, where he spent almost six years. He holds a master’s degree in telecommunication engineering from King Abdul Aziz University in Jeddah. He also obtained a mobile technology diploma from Ericsson, and a bachelor’s degree in electronics engineering from King Saud University in Riyadh, KSA.
About SAP
As a global leader in enterprise application software, SAP enables companies of all sizes and industries to optimise their operations. Their comprehensive suite of applications and services spans 25 industries worldwide, promoting profitability, adaptability, and social impact. SAP MENA, a subsidiary of SAP SE, is a rapidly growing market and a strategic focus for the company.
Since its establishment in late 2007, SAP MENA has expanded to include 12 offices across the region, including KSA, Dubai, Oman, Kuwait, Bahrain, Qatar, Pakistan, and Cairo, as well as a regional training and development institute in Dubai. As the leader in enterprise application software, SAP helps organisations across all sectors navigate complexity, drive innovation, and maintain a competitive edge.
With over 1350 customers, SAP MENA continues to strengthen its ecosystem, boasting more than 1600 qualified SAP consultants and 120 business partners across 16 countries in the region.
In response to the dynamic growth in KSA, SAP SE announced at the LEAP technology event in Riyadh that SAP Fieldglass would be available in the country, hosted on SAP’s data centres in Riyadh and Dammam.
SAP Fieldglass is a cloud-based Vendor Management System (VMS) that enables Saudi organisations, especially those in banking, financial services, utilities, transportation, and telecommunications, to manage external and contingent workforces while complying with local data sovereignty regulations.
SAP Fieldglass, hosted securely within the Kingdom, aligns with the goals of Saudi Vision 2030, is a pioneer in transforming workforce management, empowers global enterprises to enhance talent decision-making, optimise costs, and improve worker and supplier performance, all within a transparent and automated platform.
Schneider Electric
President, Gulf Countries, at Schneider Electric, Ahmed Khashan leads a dedicated team that is committed to driving digital transformation by integrating cutting-edge technologies for energy management, automation, software, and services.
Throughout his career, he has held several executive positions across the region, including vice president of partner business for Schneider Electric Egypt and Northeast Africa, and more recently as vice president of strategy and business development for Schneider Electric Middle East and Africa. Known for his expertise in building and maintaining solid stakeholder partnerships, Khashan has been instrumental in developing the diverse Schneider Electric business portfolios across the MEA region, working with both the private and public sector.
About Schneider Electric
As a global leader in energy management and industrial automation, Schneider Electric is committed to creating a positive impact on the environment and working towards a climate-positive world. The company offers integrated solutions across multiple end-markets, including buildings, data centres, industries, and infrastructure. Their mission is to empower individuals and organisations to optimise their energy and resources.
Leading the digital transformation of energy management and automation, from energy and sustainability consulting to optimising the lifecycle of assets, Schneider Electric provides services backed by technologies that empower efficiency, reduce costs, and align with sustainability goals.
Schneider Electric has partnered with McDonald’s UAE to implement energy-saving technologies and decarbonise their flagship restaurant in Dubai. This collaboration will extend to 10 new branches across the UAE, in addition to the existing five locations in McDonald’s network.
The Umm Suqeim 2 restaurant, partially powered by solar energy, incorporates features such as electric vehicle (EV) charging stations, a smart grid for optimising energy consumption, and an integrated building management system for real-time insights to enhance energy efficiency. These solutions are expected to help McDonald’s UAE achieve up to 20 percent energy savings and reduce carbon dioxide emissions by approximately 30 percent through renewable energy sources like solar and eMobility solutions.
Also, as the Energy Management System (EMS) supplier for McDonald’s UAE, the company will also offer ongoing energy management consultancy and power systems engineering expertise to support McDonald’s transition to a more sustainable future. The implementation of these technologies is facilitated by Schneider Electric’s partner, Integrated Technology Solution (ITS).
In response to the urgent need for decarbonisation, Schneider Electric is deploying three integrated solutions to help McDonald’s UAE reduce energy costs, power consumption, and enhance environmental compliance.
One of these solutions involves an all-in-one electric panel solution, providing secure power connectivity with smart monitoring and power diagnosis for the building’s electrical distribution system. Another layer of the solution is Schneider Electric’s EcoStruxure for Retail, an IoT-based retail management platform.
It provides features such as alarm and condition monitoring, restaurant optimisation, data analytics, and site performance benchmarking. This platform enhances traceability and optimises energy usage for refrigeration, HVAC, and lighting systems. It also manages solar energy and electric vehicle charging to reduce carbon emissions and energy costs.
Siemens
After two decades at Siemens, with roles in the UAE, Libya, Germany, and Pakistan, Helmut von Struve became the CEO of Siemens in the Middle East and the UAE in May 2020. Prior to this, he served as the managing director of Siemens in Pakistan since 2015. As an engineer and business executive, von Struve has advocated for technologies in infrastructure and industries that enhance lives and protect the environment.
Currently, his focus is on integrating technologies, including AI, cybersecurity, additive manufacturing, 5G, and the future of automation, to create substantial value for customers. Throughout his career, he has held various senior management positions in Europe, the Middle East, and Africa.
In 2014, von Struve became the CEO of Siemens AG’s Libya Branch, and from 2009 to 2013, he was the managing director of Siemens Wind Power GmbH in Germany and CEO of Siemens Energy Service’s Wind Power division for the EMEA region. In 2006, he assumed the role of the managing director of Siemens Power Generation Oil and Gas and Industrial Application Service for the Middle East Region.
His career began in 1997 as a process engineer with ThyssenKrupp Uhde Germany. He earned a master’s degree in Mechanical Engineering from Technical University in Darmstadt, Germany, and is a certified director from the Pakistan Institute of Corporate Governance.
About Siemens
Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. Its Smart Infrastructure business is shaping the market for intelligent, adaptive infrastructure for today and the future. The company addresses the pressing challenges of urbanisation and climate change by connecting energy systems, buildings, and industries.
Siemens provides a comprehensive end-to-end portfolio, from power generation to consumption, enabling customers to thrive and communities to progress while contributing to environmental protection. As a global powerhouse that specialises in providing electrification and automation solutions for infrastructure and various industries, Siemens is providing solutions that encompass the entire digitalisation value chain.
Renowned as one of the world’s foremost producers of energy-efficient and resource-conserving technologies, Siemens holds a prominent position as a leading supplier of systems designed for power generation, transmission, and medical diagnosis. In the realms of infrastructure and industry solutions, the company is distinguished for its pioneering role and contributions.
In September 2023, Azizi Developments, a leading private developer in the UAE, signed an MoU with Siemens to enhance the energy efficiency of its smart buildings and work towards a more sustainable, net-zero future. Siemens will strengthen Azizi’s sustainability efforts, covering digital transformation, energy efficiency, sustainable architecture, smart communities, and advanced water treatment technologies.
This partnership aligns with the UAE’s commitment to leading international sustainability initiatives, coinciding with the COP28 conference on climate change challenges to be hosted in Expo City Dubai from 30 November to 12 December. Azizi Developments and Siemens’ collaboration supports the UAE’s vision of creating low-carbon, resilient, and inclusive infrastructure, and communities to achieve global sustainability goals.
Snowflake
Industry veteran Mohamed Zouari is making significant strides as the general manager for the Middle East, Turkey, and Africa at Snowflake. His role places him at the forefront of the company’s regional expansion, where he is spearheading the growth of the regional team. Zouari’s journey to this influential position is marked by his impressive academic background and extensive experience in the tech industry.
Throughout the span of his career, he has held various roles in application management, business development, and sales with renowned brands like AXA, Logica, and Hewlett Packard Enterprise. His experience in these roles equipped him with a deep understanding of the tech landscape and the dynamics of successful business operations.
In late 2018, Zouari joined Snowflake, a cloud-based data platform company, marking a pivotal moment in his career. Since then, he has been instrumental in driving Snowflake’s regional growth strategy. His leadership and vision have contributed to the company’s expansion efforts, making it a prominent player in the Middle East, Turkey, and Africa.
About Snowflake
Snowflake’s journey began with a vision to harness the power of the cloud and build a data platform from the ground up. Going beyond data management; they aspired to create the Data Cloud, where organisations could seamlessly access, explore, and unlock the full potential of their data. This journey has transformed how businesses manage and utilise data, making it a valuable asset in today’s digital age.
In 2021, Snowflake expanded its presence by opening offices in Dubai, further strengthening its commitment to the region. This local presence has fostered a vibrant data community and enabled customers and partners to leverage the Snowflake Data Cloud while keeping their data within the region’s boundaries.
Snowflake’s new office launch in the region is strategically focused on key sectors, including retail, finance, and the public sector, among others. The company has already established partnerships with prominent brands in the region, such as Emaar, Property Finder, Kitopi, Mondia, and ArabyAds, all of whom rely on the Snowflake Data Cloud to drive innovation and growth.
Looking ahead, Zouari’s vision for Snowflake includes collaborating with local and global systems integrators to develop data strategies that harness the full potential of Snowflake’s Data Cloud. Global corporate momentum has included the launch of the Telecom Data Cloud and several strategic acquisitions.
With the Telecom Data Cloud, Snowflake empowers telecommunications service providers to break down data silos, access data in real-time, apply machine learning models, and drive better decisions, fostering digital transformation and superior customer experiences.
Microsoft and Snowflake have announced an expansion of their partnership aimed at incorporating generative AI and machine learning (ML) into data cloud services. As part of this partnership, Snowflake will expand its ongoing efforts with Microsoft, based in Washington, US, to unlock the potential of generative AI and machine learning. By integrating with Microsoft’s Azure machine learning platform, customers will gain the advantage of expediting production workflows with access to the latest frameworks and tools.
Software AG
In his current position since February 2022, Rami Kichli serves as the senior vice president for the Middle East and Turkey at Software AG. He brings a proven track record of business development and strategic vision to the company, focusing on integrating sales and marketing efforts to drive revenue growth.
Within his role, he is responsible for various aspects of the business, including operations, talent management, and ventures, while ensuring profitability aligns with strategic plans. Kichli also plays a key role in managing the branding and marketing functions within the region, aligning them with Software AG’s global positioning. He works closely with each country’s national vision across the region, forging strong alliances and exploring new market segments to drive growth.
With more than eight years of experience at Software AG, he initially joined as the vice president for the Gulf and Levant region in January 2015, a role he held until his current appointment. Prior to joining Software AG, he served as the country manager for Kuwait at SAP for three years preceded by two years at Cisco Systems, where he held key managerial positions, including channel manager for Kuwait and Bahrain, and territory manager for the commercial segment.
About Software AG
Software AG has set out to become the software pioneers of a truly connected world backed by a mission to empower companies to become a truly connected enterprise. Using their industry-leading suite of products across integration & API management, IoT & analytics and business transformation, Software AG create a fluid flow of data between people, departments, systems, and devices.
Since 1969, Software AG has been dedicated to integrating and connecting everything to help businesses instantly see, decide, act, and thrive. The company’s technology creates the digital backbone that integrates applications, devices, data, and clouds; empowers streamlined processes; and connects ‘things’ like sensors, devices, and machines. It helps over 10,000 organisations to become a truly connected enterprise and make smarter decisions, faster.
The company has more than 5,000 employees across more than 70 countries, and has achieved consistent business growth in the past year, supporting government, utilities, oil & gas, finance & banking clients in their digital transformation journeys across the UAE, KSA, Egypt, Turkey, and the wider MET region. The newly established near-shore office in Egypt enhances accessibility and provides robust technical support to regional customers.
Software AG has launched the 2023 edition of its annual Future Disruptors Program, held annually in the UAE and KSA. In its fourth-year, the programme encourages students to develop real world skills by prototyping disruptive IoT sustainable solutions to be potentially embedded into the future. It sets them on the track with industry 4.0 skills, vital for driving UAE’s economic growth in line with the country’s net-zero 2050 target. The winning innovators will be awarded for their technological innovation through an internship at Software AG’s IoT centres in UAE and Germany, in addition to potential career opportunities.
STC (Saudi Telecom Company)
Appointed to his role at STC since 28 March 2021, group CEO Olayan M. Alwetaid is also the chairman of SAMENA and a GSMA board Member. Boasting over two decades of experience, he has climbed an upward trajectory across several key senior leadership roles at STC, including as the senior VP for the consumer sector; STC Bahrain’s CEO, and vice chairman of the BoD of stcPay. He leads multiple boards of directors of STC subsidiaries including Integral, CCC, and Channels, and holds the responsibility of chairman of several committees of these boards.
Olayan is a passionate advocate for diversity and serves as the head of the STC Women Forum, where he actively promotes gender diversity and inclusion within the organisation. His commitment to diversity extends beyond the workplace, as he believes in creating equal opportunities for all. With a wealth of experience in cutting-edge ICT-related technologies, he has played a pivotal role in driving innovation and digitisation.
About STC
STC is leading the region’s digital transformation nationally and regionally, as a pioneer digital champion. The group has transformed from a telecommunications provider to an advanced digital player, backed by multiple achievements across cloud services, cybersecurity, digital transformation, application programming interface (API) management, and big data.
STC is aligned toward the achievement of the three key pillars of Vision 2030 which includes a vibrant society, a thriving economy, and an ambitious nation. STC Group stands as a pioneering digital enabler and a comprehensive telecommunications service provider, serving the MENA region.
Notably, STC was among the earliest in the region to roll out 5G networks, earning recognition as one of the world’s swiftest in deploying this transformative technology, with approximately 6,500 5G towers already in place. STC Group delivers a wide range of telecom and digital services, primarily in KSA, while also extending its offerings to Bahrain and Kuwait.
The group offers a wide range of innovative digital solutions and actively participates in advancing digital transformation on a regional scale. It holds a prominent position in various domains, including communications, information technology, digital infrastructure, cloud computing, cybersecurity, Internet of Things (IoT), artificial intelligence (AI), digital payments, digital media, and digital entertainment.
As of June 2023, STC entered into a binding agreement with Devoteam SAS (France) and ORTLL Investment Limited, culminating in the acquisition of a 40 percent stake in Devoteam Middle East (DME). Upon completion and regulatory approval, this will bolster STC’s capabilities within the IT sector and will amplify digital transformation through a holistic network of affiliates, each specialising in diverse areas such as digital infrastructure, Internet of Things, cloud computing, cybersecurity, digital financial services, and business outsourcing services.
STC Group has also acquired a 9.9 percent stake in Telefonica, the Spanish telecom giant, valued at $2.25 billion. This marks STC’s second foray into Europe’s telecom market, following its agreement to purchase tower infrastructure from United Group in April. STC is 64 percent owned by KSA’s Public Investment Fund (PIF).
Trend Micro
With over five years of experience with Trend Micro, since January 2023, Moataz BinAli assumed the role of regional vice president and managing director, Mediterranean, Middle East, CIS, and Africa. In his role, he provides strategic leadership to the company across the region, solidifying its position as a cybersecurity leader dedicated to securing digital information exchange.
BinAli’s responsibilities include leading Trend Micro’s initiatives to enhance cybersecurity for both government and private entities throughout the region. His focus is on contributing to the region’s digital economy by promoting cybersecurity adoption programmes and facilitating the exchange and localisation of successful global cybersecurity practices.
Under his leadership, Trend Micro has established numerous successful long-term partnerships in both the public and private sectors. BinAli has significantly increased the company’s profits, driven a qualitative leap in the region, and expanded its influence at all levels. He has also brought technical expertise and global business resources to the region.
Notably, BinAli established Trend Micro’s regional headquarters for the Middle East and Africa in Riyadh, KSA, making it the first global cybersecurity company to establish a regional hub in the Kingdom. In his current role, he oversees the delivery of world-class cybersecurity solutions and services to customers in over 90 countries across three continents.
Backed by more than two decades of experience in the technology industry, he has held key positions at several key global companies such as SAP, IBM, and Microsoft. In these roles, he has been instrumental in developing and executing strategies for new business start-ups, driving transformation initiatives, creating value, and generating revenue, managing customer relationships, establishing strategic business alliances, enhancing digital and security capabilities, and fostering technology innovation and localisation.
His qualifications include a Doctor of Business Administration (DBA) in Technology Innovation Management, a Master’s certificate in Machine Learning and Robotic Process Automation, an MBA in Business Administration and Management, and a Bachelor’s degree in Software Engineering. He is an active technology writer and speaker, participating in global and local technology events and symposiums.
About Trend Micro
As a global leader in cloud security, Trend Micro develops internet content security and threat management solutions that make the world safe for businesses and consumers to exchange digital information. With over 20 years of experience, the company is recognised as a leader in cloud and enterprise cybersecurity. Their platform delivers central visibility for better, faster detection and response and a powerful range of advanced threat defence techniques optimised for environments, like AWS, Microsoft, and Google.
Trend Micro has announced its robust performance for the second quarter of fiscal year 2023, underscoring its steadfast commitment to safeguarding the digital realm. The quarter concluding on 30 June 2023, witnessed Trend Micro report sales totalling $442 million, reflecting an 11 percent increase. With a dedication to fortifying digital landscapes, Trend Micro serves as the backbone of security for over 500,000 enterprise organisations and more than 17 million consumer customers across a sprawling footprint spanning over 175 countries.
TXOne Networks
Dr. Terence Liu serves as the CEO of TXOne Networks, a prominent provider of cutting-edge cybersecurity solutions tailored for OT (Operational Technology) environments and industrial control systems.
With a primary mission of ensuring reliability and safety against cyber threats, Terence and his dedicated team at TXOne Networks are committed to securing automation and safeguarding critical assets within the rapidly evolving industrial landscape by utilising their collective extensive expertise in the field.
TXOne is an expert in cybersecurity
A widely renowned and recognised expert in the field of cybersecurity, prior to his appointment at TXOne Networks, he held the position of Vice President at Trend Micro, a well-established cybersecurity company.
Throughout his tenure there, Terence played an instrumental role in leading Trend Micro’s Network Threat Defence Technology Group, which involved overseeing the company’s expansion into the telecommunications network domain. His domain of responsibilities, to name a few, included protecting IoT devices and services as well as extending the company’s reach from on-premises systems to edge and core networks.
Harnessing years of experience
Prior to his role at Trend Micro, Terence held the role of the CEO of Broadweb, where he made significant contributions by defining and executing the company’s innovative Deep Packet-Inspection (DPI) product and business strategy.
His visionary leadership and ground-breaking solutions garnered the attention of numerous leading networking and security vendors, solidifying Broadweb’s position as a major player in the industry. Eventually, Trend Micro recognised the value of Broadweb’s expertise and acquired the company in October 2013.
Robust academic qualifications
With a Ph.D. and an M.S. degree in computer science from the esteemed National Tsing-Hua University in Taiwan, Terence’s robust academic background, combined with extensive industry experience, has empowered him to develop key innovative solutions for the ever-evolving cybersecurity landscape. His contributions to the field are exemplified by his numerous patents and publications in prestigious journals including IEEE/ACM.
TXOne offers solutions that empower customers
TXOne Networks, under Terence’s visionary leadership, provides cybersecurity solutions tailored to ICS (Industrial Control Systems) and OT environments. The company employs the OT Zero Trust methodology for Cyber-Physical Systems (CPS) and collaborates closely with leading manufacturers and infrastructure operators to develop effective defence strategies, addressing security vulnerabilities in industrial settings.
The core mission of TXOne Networks is to ensure the uninterrupted availability of industrial systems by proactively addressing cybersecurity challenges that have the potential to disrupt critical operations. Their comprehensive solutions empower customers to leverage the benefits of networked control systems while ensuring personnel safety, maintaining operational resilience, as well as safeguarding valuable assets.
TXOne Networks advocates the OT Zero Trust approach, which encompasses asset-centric security measures throughout the lifecycle of mission-critical assets. This approach includes pre-service inspection, endpoint protection, and network defence during various stages such as onboarding, staging, production, and maintenance.
The OT Zero Trust Methodology for Cyber-Physical Systems (CPS)
TXOne Networks is distinguished by its OT-native technology, powered by the TXODI engine and supported by a world-class research team. Their comprehensive solutions offer multi-layer protection, covering network, endpoint, and inspection expenses. They provide support for over 6,000 combinations of granular ICS protocol parameters, enabling precise network micro-segmentation.
The ICS Application Vault preserves 8,000 OT software operations. TXOne Networks offers a proven, scalable, enterprise-class software solution with centralised multi-site management and distributed deployments, ensuring seamless operations with zero impact on existing systems and processes.
TXOne Networks also addresses specific use cases, including safeguarding legacy assets, implementing purpose-built IPS appliances with network segmentation to minimize operational disruptions from cyberattacks, protecting non-patchable assets through network-based virtual patching, and ensuring malware-free inbound/outbound supply chain security with installation-free security inspection solutions.
The Launch of Edge V2
Additionally, TXOne Networks announced the second generation of its Edge engine, known as Edge V2. The Edge engine is designed to eliminate the spread of operational technology (OT) network infections and safeguard reliable operations.
Edge V2 introduces automatic rule generation, simplifying network segmentation in complex, large-scale OT environments. This advancement is poised to benefit sectors such as manufacturing, oil and gas, automotive, and pharmaceuticals, offering streamlined network segmentation and enhanced cybersecurity capabilities.
Operational technology (OT) environments often consist of expansive, varied, and interconnected networks. In these setups, the compromise of a single device can rapidly spread through the internal network, affecting all other connected devices. Effective network segmentation serves as the initial and crucial step in managing and mitigating the impact of security incidents.
A recipient of various accolades
TXOne Networks offers both network- and endpoint-based solutions that integrate with the layered arrangements and varied assets common to work sites, providing real-time, defence-in-depth cybersecurity to both mission-critical devices and the OT network.
CRN magazine in April 2023 named TXOne Networks among its 10 Coolest IoT Security Companies, and Frost & Sullivan in May 2023 accorded TXOne Networks its 2023 Competitive Strategy Leadership Award for OT security. In August 2023, TXOne Networks was also elected as Verified Innovator in the 2023 IT/OT Network Protection Platforms Navigator™ by Westlands Advisory.
Western Digital
David Goeckeler is the CEO at Western Digital and serves on the company’s board of directors. Since joining Western Digital in March 2020, he has focused on the company’s transformation into the leading data storage producer in the industry.
Previously, he held the role of executive vice president and general manager of Cisco’s Networking and Security Business, where he steered more than $34 billion of the company’s global technology franchise. Leading a worldwide team of over 25,000 engineers, he was responsible for driving Cisco’s networking and security strategy, market acceleration, and development operations. He also played a pivotal role in spearheading strategic acquisitions that bolstered Cisco’s technology portfolio.
Beyond his role at Western Digital, Goeckeler serves on the board of directors of the Semiconductor Industry Association, a key player in advancing semiconductor technology. He is also involved with ADP, a global provider of cloud-based human capital management solutions.
Furthermore, he holds the position of vice chairman of the US-Japan Business Council at the US Chamber of Commerce, contributing to international business relations. Additionally, he sits on the University of Illinois College of Engineering Board of Visitors, where he contributes to shaping the educational landscape and fostering innovation.
About Western Digital
Western Digital is a leading innovator in the data storage industry and has long been at the forefront of game-changing innovations. From the invention of the first hard drive to recent advancements in 3D NAND, the company works on cutting-edge technologies across the following four main technical areas along with a variety of smaller technical domains, including open source, zoned storage, machine learning and AI with edge-based solutions for machine learning inferencing, video transcoding, and custom acceleration.
Also, innovation in non-volatile memory with low latency powered by cutting-edge materials and device research at nanoscale.
As a global company, Western Digital is on a mission to unlock the potential of data by harnessing the possibility to use it. With Flash and HDD franchises, underpinned by advancements in memory technologies, the company creates breakthrough innovations and powerful data storage solutions.
The company has extensive operations throughout the US and Asia, with over 65,000 employees worldwide. Its brands SanDisk, SanDisk Professional, WD, and WD Black are widely recognised globally for innovation, performance, and quality.
Western Digital (NASDAQ: WDC) has unveiled a range of storage solutions aimed at simplifying NVMe and NVMe-oF deployment for customers. These innovations include the enhanced OpenFlex Data24 3200 NVMe-oF JBOF/Storage Platform, the next-generation RapidFlex A2000 and C2000 NVMe-oF fabric bridge devices (FBDs), and the new Ultrastar DC SN655 PCIe® Gen 4.0 dual-port NVMe SSD.
These offerings are designed to provide customers with greater flexibility and choice when it comes to deploying NVMe and NVMe-oF technology. What sets Western Digital apart is its unique vertical integration capabilities, covering both ends of the Ethernet wire which allows the company to offer end-to-end solutions that facilitate data transfer from the server initiator to the storage target.
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