Posted inOpinion

Why clothing brands need to take sustainability seriously or risk alienating customers

Understanding the importance of sustainability in the fashion industry is not just an ethical consideration; it is a business imperative

sustainability in the fashion industry
The fashion industry must address its environmental and social impact as consumers demand transparency and sustainability from brands. Image: Shutterstock

In recent years, the fashion industry has faced an increasing spotlight on sustainability. The environmental and social impact of the clothing industry has prompted consumers to become more conscious of their purchasing choices.

As the global awareness of climate change and ethical issues continues to rise, we find ourselves at a crossroads where ignoring sustainability could result in alienating customers. In this era of heightened environmental awareness, understanding the importance of sustainability in the fashion industry is not just an ethical consideration; it is a business imperative.

To understand the urgency of this matter, one must first acknowledge the colossal environmental footprint of the fashion industry:

  • 10 percent of microplastics dispensed in our oceans come from manmade textiles
  • 92 million tonnes of garments end up in landfills

There will, of course, be many other statistics to shock us into action. Indeed, there may be too many, leading to exasperation and inaction, especially as consumers face cost of living constraints and the attraction of low cost, low quality fast fashion.

The water consumption, chemical usage, and carbon emissions associated with traditional clothing manufacturing are alarming, and consumers are becoming increasingly aware of these issues. Brands that neglect to address their environmental impact risk losing customers who prioritise sustainable practices and are willing to align their values with their purchasing decisions.

Sustainability also compasses ethical considerations such as fair labour practices and supply chain transparency. Instances of exploitative labour conditions and social injustices in the fashion industry have garnered public attention, prompting consumers to demand accountability from the brands they support.

Trotters is a small, family-run business and we recognise that we cannot be all things to all people. We therefore concentrate on doing our very best in an honest and committed way, as failure to demonstrate a commitment to fair labour practices may result in a loss of trust and loyalty from socially conscious consumers. We understand the need to recognise that consumers are no longer satisfied with superficial greenwashing; they seek authentic and transparent efforts towards sustainability.

The economic landscape is evolving, and consumers behaviour is undergoing a fundamental shift. Millennials and Gen Z, in particular, are driving this change, as they actively seek out brands that align with their values. These generations, who make up and increasing portion of the consumer base, are more likely to support businesses that prioritise sustainability and social responsibility. Brands that neglect these values risk losing market share to competitors that are more in tune with the evolving preferences of the modern consumer.

The rise of social media has amplified the impact of consumer sentiment on brands. Negative publicity surrounding environmental or ethical issues can spread rapidly, damaging a brand’s reputation and eroding customer trust. In an era where information travels at the speed of a tweet, brands must be proactive in addressing sustainability concerns and showcasing their commitment to responsible business practices. Conversely, those that embrace sustainability as a core value can leverage their eco-friendly initiatives to build a positive brand image and foster customer loyalty.

When I first set up Trotters Childrenswear, back in 1990, I didn’t realise that what I was actually doing was prioritising sustainability and ethical practices, as these words didn’t really exist, 33 years ago! I knew I wanted to produce quality, durable and long-lasting clothing and footwear; I knew that I didn’t want to source from anonymous, giant factories in the Far East and I knew that personal relationships throughout my supply chains were paramount. It was something in me that I felt, not that it was an economic expedient.

To this day, only tiny amounts are sourced long distance, with the overwhelming majority of both clothing and footwear being designed in London, by me and my team, and manufactured in mainland Europe. In fact, almost all of our suppliers have remained the very same as when we first opened our doors, on London’s famous Kings Road, Chelsea and they, themselves, are also family owned and run businesses.

33 years later, despite having grown to 5 stores, plus concessions in Harrods, Selfridges and Liberty, quality still means durability and sustainability. As I said, we cannot be all things to all people, but I am proud that Trotters plays its part in this growing trend.

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Sophie Mirman

Sophie Mirman

Sophie Mirman is the Founder & Creative Director of Trotters Childrenswear. Founded in 1990, Trotters Childrenswear is a family business which is now available in the UAE. The much-loved British brand...