Al Futtaim Group has appointed Moza Omar Al Futtaim as its Chief AI Officer.
The role has been created to harness the enormous potential of artificial intelligence (AI) across the group’s operations.
Moza will play a pivotal role in ensuring the group’s diverse divisions, including
- Automotive
- Financial Services
- Retail
- Real Estate
- Health
- Blue (the group’s reward programme)
Al Futtaim said it is identifying new investment opportunities and adopting AI-driven solutions, which are aimed at maintaining a competitive edge and further enrich customer experiences.
Al Futtaim appoint AI boss
Reflecting on her new role, Moza Al Futtaim stated: “I am thrilled to embark on this exciting journey as Al Futtaim Group’s Chief AI Officer.
“The potential of AI to transform our business operations and customer experiences is immense. In the present highly competitive market, adopting AI enables companies to stay ahead of the curve as well as accelerate the pace of change.
“In this new capacity, I aim to foster a culture of innovation and learning, ensuring that AI becomes a cornerstone of our growth strategy.
“Together, we will unlock new opportunities, drive efficiency, and create unparalleled value for our customers, employees, and stakeholders.”
AI and automation are not just future possibilities, but immediate opportunities to increase productivity, improve cost efficiency, and enhance customer satisfaction.
Recent global surveys indicate that over 70 per cent of organisations using AI have gained a significant competitive advantage, with AI and automation potentially increasing productivity by up to 40 per cent.
In recognition of AI’s immense potential, the UAE government has implemented a comprehensive artificial intelligence strategy to become a world leader in AI by 2031.
This strategy, known as the UAE National Strategy for Artificial Intelligence 2031, focuses on leveraging AI across various key sectors to enhance economic growth, sustainability, and the quality of life for its citizens.
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