What key differentiating factors makes your property ideal for Dubai visitors?
With our central location in the heart of Dubai, near Dubai Marina and Palm Jumeirah and with direct access to Mall of the Emirates, the hotel has managed to host tourists from all around the world and we continue to receive a high percentage of repeat business and loyal guests. We offer 388 luxury rooms and suites including our Aspen Pool Chalets with direct access to two outdoor infinity pools, and Aspen Ski Chalets.
How has proximity to Mall of the Emirates leveraged your business?
With direct access to the city’s ultimate shopping destination, Kempinski Hotel Mall of the Emirates offers guests shopping privileges to the world’s biggest and best designer brands, just a short, air-conditioned stroll from the hotel. We also offer many benefits exclusively for guests, such as a personal shopper service, hand-free service when shopping and staying in the hotel, bookable appointments from shop stylists, shopping credit to spend in the mall when staying with us for more than three nights, access to exclusive retail events, as well as VIP access to all the mall’s leisure and entertainment facilities.
What do you have planned for the Qatar World Cup 2022?
We are offering a luxury package fit for a VIP guest during the tournament, which will include room stays together with private jet travel to any match venue of their choice. For those who would prefer the comfort of watching the matches from Dubai, we will be streaming the games live on big screens at our F&B outlets, Salero and Olea. Guests will also be able to watch the games from their rooms, and we’re putting out a special room package which enable football fans to stay longer, for less.
What makes the Aspen chalets unique?
A one-of-a-kind experience that can only be found at Kempinski Hotel Mall of the Emirates, the property’s indulgent Aspen Ski Chalets offer an ideal break from desert life, transporting guests to Colorado and Courchevel without the need to travel, while the contemporary chic Aspen Pool Chalets were inspired by European coastal living.
Guests can enjoy superior service and benefits including a dedicated butler available 24 hours a day, private check-in and check-out, daily breakfast in the Executive Lounge, a special room service menu and complimentary access to Ski Dubai. Also, we are considering adding more chalets and a dedicated restaurant directly in the snow.
What are some exciting plans for your property moving forward?
We are establishing the hotel as one of the leading dining destinations of the region, by adding unique dining concepts to the hotel in partnership with reputable F&B experts. We will also be upgrading facilities including our outdoor swimming pool and introducing spacious new luxury family suites to accommodate longer stays. Additionally, we will be embarking on more partnerships with luxury retailers to ensure our guests enjoy the added benefit of luxury shopping throughout their stay.
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