Dubai’s Emirates is launching a new City Check-in and Travel Store at Dubai International Financial Centre, the airline announced on Thursday.
The new outlet will allow customers the opportunity to book travel, check-in for flights, and shop for travel essentials, and will open on April 27.
Located at DIFC’s ICD Brookfield Place, customers can drop their luggage as early as 24 hours and up to four hours before a flight, arriving at the airport easily.
“Emirates City Check In is our latest addition to the Emirates travel experience, showing our commitment to providing customers with an array of check-in options. Our new location is the first ultra-convenient check in and baggage drop facility conveniently located in the DIFC area. People can avoid busy periods at the airport and minimise queuing,” Emirates’ chief operating officer Adel al Redha said.
Emirates’ Sara to assist with check-ins
Travellers can visit DIFC and check-in anytime between 8:00AM to 10:00PM daily, and approach the dedicated desks assigned to Emirates agents to check-in, or be assisted by the world’s first-ever check-in robot assistant, Sara.
Sara, an innovative portable robotic check-in system, can match faces with scanned passports, check passengers in, and guide them to the luggage drop area.
With an eye-catching 2.5-meter LCD screen showing the latest destination content from Emirates and more screens showing an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space that offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check-in, Emirates said in the statement.
Emirates passengers with valid boarding passes will also be given complimentary access to select lifestyle facilities at ICD Brookfield Place. These also include exclusive discounts and special offers across a range of restaurants, gyms, and luxury stores.
“We are thrilled to welcome Emirates City Check-In and Travel store to ICD Brookfield Place, further enhancing our ecosystem as an attractive destination for workers, visitors, and residents. This exciting new addition will bring the convenience of city check-in to the central business district, allowing Emirates passengers more time to go about their daily routine, spend productive time at work and enjoy the wonderful lifestyle Dubai has to offer,” ICD Brookfield chief executive officer Rob Devereux added.