Emaar Hospitality Group has secured TripAdvisor’s top rankings among Dubai hotels across all three categories – five-star, four-star and three-star.
Address Dubai Marina, a 5-star property, ranks first among all 582 hotels in Dubai, evaluated by the world’s largest travel site based on customer reviews.
The company said in a statement that Manzil Downtown tops the 4-star category, and Rove Healthcare City leads in the 3-star category.
The other four Rove hotels in Dubai occupy the places 2 to 5 on the TripAdvisor rankings for 3-star hotels, it said, adding that this is the first time that a hospitality company has earned the coveted top position in all three categories.
Olivier Harnisch, CEO of Emaar Hospitality Group, said: “The top TripAdvisor rankings gained by our hotels underline the ability of our associates to create delightful and authentic guest experiences. I thank them all for their continuous passion in being such outstanding hosts.
“The impressive results achieved by all our hotels are a clear indication that our guests love their stays with us and cherish the amenities and service we provide.
“We have always been focused on providing warm and personalized service with a human touch, which we believe is the most powerful driver of guest loyalty. We thank our guests for their positive reviews and constructive feedback and take this as a motivation to further improve our services.”
Emaar Hospitality Group operates 14 hotels and three serviced residences in Dubai and Egypt, and has a portfolio of about 40 upcoming properties in several high-growth international markets.
The Group operates hotels under three brands – the premium luxury Address Hotels + Resorts; the upscale lifestyle Vida Hotels and Resorts; and the contemporary midscale Rove Hotels.
TripAdvisor features approximately 661 million reviews and opinions – covering approximately 7.7 million accommodations, airlines, experiences, and restaurants.
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