Ride-hailing firm Careem has started several projects to assist food delivery drivers during the summer months. The initiatives are aimed at helping captains cope with hot working conditions.
Shaded resting areas with air conditioning and free drinking water have been set up at captain support centres across Dubai. These include locations in Dubai Media City, Al Quoz and Pakistan Association Dubai.
“We regularly check in with our captains to understand the unique challenges that they face because we view them as valued partners. The summer months are a particularly challenging time for delivery work and every year we conduct a focus group related to working in hot conditions to identify how we can best support,” Careem CEO Mudassir Sheikha said.
Careem has also provided mobile air-conditioned buses that will offer captains places to rest and rehydrate between jobs in various areas of Dubai.
All Careem captains working in the UAE will receive summer kits with water bottles and towels. They can get additional water and fresh fruit at Careem’s Quik grocery stores free of charge.
“This summer we’ve collaborated with partners to create air-conditioned and shaded areas and mobile buses that provide relief from the heat at locations that are most useful for all delivery captains in the UAE,” Sheikha added.
The company has also arranged discounts for captains on meals at restaurants. It is working with merchants to shorten wait times for food orders over the summer.
Earlier this Careem gave top-performing captains fully paid trips for Umrah in Ramadan through partnerships with Umrahme and Emirates Islamic.
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