The UAE has launched a WhatsApp service to help residents and patients, who are self-isolating at home, access accurate, trustworthy and up-to-date information about Covid-19.
The new, free-to-use ‘Covid-19 Home Isolation Programme’ smart service was launched by the Department of Health Abu Dhabi (DoH) in collaboration with the Abu Dhabi Public Health Centre.
An automated chatbot service, it allows users to get answers to the most common questions about Covid-19 and home isolation round-the-clock.
“We continue to focus our efforts on the current health crisis to curb the spread of Covid-19 and maintain the health and wellbeing of all members of the community. Through this service, we always strive to employ all possible means to support the patients and provide them and the wider community with reliable and timely healthcare services to keep them safe and healthy,” said Dr. Jamal Mohammaed Al Kaabi, acting under-secretary of the DoH Abu Dhabi.
Ramez Shehadi, managing director, Facebook MENA, commented, “At difficult times like these, people use WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the Department of Health Abu Dhabi with the communications tools to help them respond to citizens’ questions about the virus with reliable and timely health advice, to keep people safe.”
Those who wish to use the service can send the word ‘hi’ on WhatsApp to +97124193399, after which they will be presented with a menu of options to help them access relevant information. They can also visit the Department of Health Covid-19 website for further information.
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